For questions about test reports, sample status, or environmental metrics, our analysis team is available on weekdays between 7:30 AM and 5:00 PM. In urgent cases—such as deviations in batch testing—we respond within two hours. Standard inquiries are answered by the next business day at the latest.
Questions about test reports, environmental metrics, or connecting your production data? Our analytics team in Mürzzuschlag is available to you – by phone, email, or directly on site.