Direct line to the lab

Contact support

For questions about test reports, sample status, or environmental metrics, our analysis team is available on weekdays between 7:30 AM and 5:00 PM. In urgent cases—such as deviations in batch testing—we respond within two hours. Standard inquiries are answered by the next business day at the latest.

Sample status & test reports Methods & validation Supply chain data Environmental metrics Certificates & audit

Direct line to the lab

Questions about test reports, environmental metrics, or connecting your production data? Our analytics team in Mürzzuschlag is available to you – by phone, email, or directly on site.

Request a demo of the quality platform

We will show you the platform using a specific scenario from your production – including test reports, environmental metrics, and interfaces to existing systems.

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